This report combines verified national orders of magnitude with illustrative pilot‑city baselines to show why CitiZEN’s Control Room is needed.
Statistical Audit FY 2024-25
Human Cost of Neglect (India)
The Death Toll
Annual deaths linked to basic civic failures
POTHOLES
Lives lost on India’s roads in 2024 due to pothole crashes
OPEN DRAINS
Estimated deaths from falls and open sewer hazards
ELECTROCUTION
Annual deaths from exposed wiring and unsafe electrical assets
TREE FALLS
Deaths linked to unmanaged trees and collapsing branches
Toggle to see how many of these deaths are children under 14
Environmental Health Risks in Our Cities
A snapshot of how Indian cities are being damaged by waste dumping, dirty air, and constant noise.
70% of Sanitation complaints
24% of Health records
12% of Nuisance reports
Civic Money:
Planned vs Actually Used
Split for city’s annual civic budget
₹1,500 Cr planned for roads and public transport
108% indicates cost overran the original budget
₹300 Cr for water upgrades
Only 64% reached on-ground projects
₹2,100 Cr planned for lighting, parks, and safety assets
Less than half has been effectively deployed
Economic Drag from Broken Infrastructure (India)
Big, recurring losses India suffers every year because roads, water, and assets are not maintained properly
≈ ₹1.5L crore/year
Logistics Delay
Delays and extra fuel on Indian roads cost businesses about ₹1.5 lakh crore every year
≈ ₹2–4 lakh crore / year
Health Cost of Dirty Water & Poor Sanitation
A World Bank study estimated losses of about ₹2.4 lakh crore in 2006 alone from poor sanitation
₹5,000–₹10,000 crore (indicative range)
Damage to Vehicles from Bad Roads
Bad roads and potholes force households and businesses to spend thousands of crores annually on repairs and extra fuel
40% Effective
Accountability Gap in Spending
We estimate only about 40% of planned infrastructure spending turns into durable, working assets on the ground – the rest is delay, waste, or rework
How Long People Wait (2025)
Typical resolution times from our baseline city survey
Open Manholes
Average fix time: 14 DAYS
74% still open beyond safety deadline
Pothole Repair
Average fix time: 28 DAYS
82% exceed promised repair time
Street Lights
Average fix time: 12 DAYS
Almost half stay dark beyond the service deadline
Water Contamination
Average fix time: 9 DAYS
One in three supplies is not fixed on time